Terms & Conditions
House of Grand: houseofgrand.co.uk
Last updated: August 2026
Please read these Terms and Conditions carefully before using the House of Grand website or engaging our services. By accessing our website or instructing us to provide services, you agree to be bound by these terms.
1. About Us
House of Grand is a luxury creative agency based in Cheshire, United Kingdom. References to "we", "us" or "our" are to House of Grand. References to "you" or "your" are to the person or business accessing our website or using our services.
For any questions, contact us at: hello@houseofgrand.co.uk
2. Use of This Website
You may use our website for lawful purposes only. You agree not to:
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Use the site in any way that violates applicable local, national or international law or regulation.
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Transmit any unsolicited or unauthorised advertising or promotional material.
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Attempt to gain unauthorised access to any part of our website or its related systems.
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Use any automated means to access or scrape content from our website without our prior written consent.
We reserve the right to restrict or terminate access to our website at any time without notice.
3. Our Services
House of Grand offers the following services: PR and reputation management, event production and creative direction, brand activations and experiential marketing, influencer strategy and partnerships, and social media management and strategy.
The specific scope, deliverables, timelines and fees for any engagement will be set out in a separate written agreement, proposal or statement of work agreed between us prior to work commencing. These Terms and Conditions apply in conjunction with any such agreement.
4. Enquiries and Proposals
Submitting an enquiry via our website or by email does not constitute a contract or commitment on either side. A contract for services will only come into existence when we have provided a written proposal or agreement and you have confirmed your acceptance in writing, and we have confirmed acceptance of your instruction.
5. Intellectual Property
All content on this website, including text, images, graphics, logos, brand identity and design, is the intellectual property of House of Grand or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from or publicly display any content from this website without our prior written consent.
Brand and creative work produced for clients as part of a commissioned project will be subject to the intellectual property terms set out in the relevant client agreement. Until full payment has been received, all work product remains the intellectual property of House of Grand.
6. Client Responsibilities
Where we are engaged to provide services, you agree to:
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Provide all information, materials and approvals required in a timely manner.
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Ensure that any materials, content or information you provide to us does not infringe any third-party rights.
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Review and approve work in accordance with agreed timelines.
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Make all payments in accordance with agreed payment terms.
7. Payment
Payment terms for our services will be set out in the relevant proposal or agreement. Unless otherwise agreed in writing:
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Invoices are due within 14 days of the invoice date.
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We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
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We reserve the right to pause or withhold work in the event of non-payment.
8. Limitation of Liability
To the fullest extent permitted by law:
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We exclude all implied warranties and representations in connection with our website and services.
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Our total liability to you in connection with any engagement shall not exceed the fees paid by you for the specific services giving rise to the claim.
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We shall not be liable for any indirect, consequential, incidental or special loss or damage, including loss of profit, loss of business, loss of data or loss of revenue.
Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot lawfully be excluded.
9. Confidentiality
Both parties agree to keep confidential any information that is identified as confidential or that reasonably ought to be treated as confidential. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that is required to be disclosed by law.
10. Third-Party Links
Our website contains links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
11. Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time. The current version will always be available on our website. Continued use of the website or our services following any changes constitutes your acceptance of the revised terms.
12. Contact
If you have any questions about these Terms and Conditions, please contact us at:
House of Grand
Email: hello@houseofgrand.co.uk
Website: houseofgrand.co.uk